Automate the work your business shouldn’t be doing manually.
Shiro designs and integrates AI systems that handle repetitive operational work across the software your business already uses.
The way routine work gets done is changing. Businesses that adapt keep pace with customers and competitors; Shiro helps you put today’s tools to work one workflow at a time, without rebuilding how you operate.
A supplier invoice, handled end to end
Where your team stays in control
Your team shouldn’t be the integration layer between your software.
Each of these takes a few minutes. Repeated for every invoice, appointment and inquiry, they take up a large share of the working week, and most of it is moving information from one system to another.
Copying information between systems
EmailtoCRM
Processing documents
PDFtoSpreadsheet
Scheduling appointments
PhonetoCalendar
Responding to routine requests
InboxtoReply
Entering invoices
EmailtoAccounting
Updating CRM records
NotestoCRM
Chasing missing information
FormtoFollow-up
Generating recurring reports
SystemstoReport
What Shiro automates
Each system is built around one of your workflows. The routine path runs on its own; the last step is always where your team takes over.
Finance & Billing
Example: Invoice processing
- Email arrives
- Invoice extracted
- PO checked
- Accounting system updated
- Discrepancy sent for review
Scheduling & Reception
Example: Appointment requests
- Call or message received
- Availability checked
- Appointment booked
- Reminder sent
- Unusual request to front desk
Administrative Work
Example: Shared inbox
- Email classified
- Records looked up
- CRM updated
- Reply sent
- Judgement calls assigned
Document Processing
Example: Forms and PDFs
- Document received
- Fields extracted
- Values validated
- Destination system updated
- Uncertain fields reviewed
Customer Operations
Example: Status requests
- Question arrives
- Account identified
- Status retrieved
- Answer sent
- Complex cases escalated
Custom AI Workflows
Example: Multi-system agents
- Event triggers the agent
- Steps planned
- Tools called with scoped access
- Result checked
- Approval above set limits
Swipe to see all six
The same email, handled two ways
Most of the manual version is copying values from one screen to another. The automated version leaves your team the part that needs judgement, so the same team can handle more volume.
Green steps are done by a person
- Email arrives
- Employee reads it (done by a person)
- Opens the PDF (done by a person)
- Copies the values (done by a person)
- Opens the CRM (done by a person)
- Enters the information (done by a person)
- Opens the accounting system (done by a person)
- Enters it again (done by a person)
- Sends a response (done by a person)
8 of 9 steps are done by a person, for every email.
Built around your existing systems
You keep the software you have. Shiro connects to it through each system's supported interfaces and moves the routine work between them.
Email & messaging
Microsoft 365, Google Workspace, Slack, Teams
CRM
Salesforce, HubSpot
Accounting
QuickBooks, Xero
ERP
Inventory, orders and purchasing systems
Scheduling
Shared calendars, booking and practice management systems
Documents
SharePoint, Google Drive, PDFs and scanned forms
Databases
SQL databases, spreadsheets
Internal APIs
REST endpoints, webhooks
Cloud platforms
Azure, Google Cloud, AWS
How an engagement runs
It works like an engineering project: understand the workflow, decide what to automate, build, test, and keep improving.
- 1
Discover
Understand how the work is done today, step by step.
- 2
Assess
Decide what should be automated and what should stay with people.
- 3
Design
Define the system before anything is built.
- 4
Build
Build the system and connect it to your existing stack.
- 5
Test
Prove it works on normal cases and fails safely on the rest.
- 6
Deploy
Move the workflow into production in a controlled way.
- 7
Improve
Watch how it performs and make it more reliable over time.
Automation without losing control
A production system needs more than a language model. The model works inside rules, validation, permissions and monitoring, and people approve what matters.
Monitoring and audit log
Every action, input and outcome is recorded and reviewable.
Permissions
Each integration gets only the access it needs.
Rules and validation
Deterministic checks run before anything is written.
AI model
Reads, classifies, extracts and drafts within those limits.
Human approval
Gates any action you mark as high impact.
Routine work: handled automatically
High-volume steps with clear rules run without anyone touching them, and every action is logged.
Exceptions: detected and routed
Low confidence, failed checks and unfamiliar cases go to a review queue with the reason attached.
High-impact decisions: require approval
Payments, approvals and sensitive messages wait for a named person to sign off.
Common questions
What kinds of processes can Shiro automate?
Processes that repeat, follow recognisable rules, and move information between people and systems: scheduling, invoice and payment handling, document intake, order entry, inbox triage, CRM updates, onboarding paperwork and recurring reports. If a task is done the same way many times a week, it is worth looking at.
Do we need to replace our existing software?
No. Shiro builds around the systems you already use, connecting through their APIs and built-in integrations, or other reliable methods where those are missing. Replacing a tool is only suggested when it genuinely blocks the workflow, and that decision stays with you.
Does AI make decisions on its own?
Only the ones you approve it to make. Routine, low-risk steps can run automatically within defined rules. Exceptions are routed to your staff, and high-impact actions such as payments, approvals or sensitive communication can be set to require a person's sign-off.
Can Shiro integrate with our existing tools?
In most cases. Email, calendars, CRMs, accounting and ERP systems, document storage, databases and internal APIs are common integration points. During the assessment we confirm what each system allows, including access methods and permission limits, before committing to a design.
What happens when the AI is unsure?
It stops and hands the item to a person. Each automated step has validation checks and a confidence threshold. When a result fails a check or falls below the threshold, it goes to a review queue with the source material and the reason it was flagged, and nothing is written to your systems until someone resolves it.
How do you determine whether a workflow should be automated?
We look at volume, how consistent the work is, the cost of an error, the quality of the data and what the systems involved allow. Some workflows are better served by simple rules than by AI, and some should stay manual. The assessment tells you which is which.
Can we start with one workflow?
Yes, and we recommend it. One well-defined workflow is easier to measure, builds confidence in the system, and gives you a clear basis for deciding what to automate next.
How long does implementation take?
It depends on scope: the number of integrations, the complexity of the workflow, security requirements, how many exception paths need handling, the availability of data, and the deployment environment. You receive a timeline estimate after the assessment, once those are known.
Find out what your business could automate.
Walk us through one repetitive workflow. We'll help identify where AI and automation could reduce the workload and where human involvement should remain.